Information You Enter
A name, phone number, or address entered into a search form is sent to the third-party provider that supplies the results. Our own servers do not keep a copy of those search entries. If you send a message, we receive the details in that message and use them to answer it.
Routine Technical Logs
Hosting systems may record an IP address, browser type, pages requested, and time stamps. Those details are reviewed in aggregate for site health and broad readership measures. Basic analytics or advertising measurement may use cookies or similar tools when they are enabled.
How the Information Is Used
Technical data helps operate the pages, troubleshoot faults, measure traffic, and improve the reference. We do not sell visitor lists or create individual user profiles from this information.
External Portals and Collections
Pages link to Norwich and Connecticut records offices, Otis Library collections, archives, and outside search tools. Once you leave these pages, the destination's privacy policy controls what it receives. The same rule applies to the sponsored result tools supplied by another company.
Who May Process It
Hosting and support providers may handle ordinary server logs. Analytics or advertising partners may receive the technical information described above. Disclosure may also occur when a valid legal demand requires it; otherwise, we do not disclose visitor data.
Security and Retention
The pages use an encrypted connection, and logs are retained only for the purposes described above. Because there are no user accounts, this reference does not hold a password or personal profile for you.
Visitors Under 18
These pages are intended for adults and are not directed to children. We do not knowingly collect personal information from someone under 18. Tell us if you believe a minor submitted information, and we will remove what we can locate.
Your Connecticut Privacy Choices
The Connecticut Data Privacy Act, effective July 1, 2023, may provide covered consumers with rights to access, correct, delete, port, or opt out of certain data uses. Because this reference retains very little, a request normally means checking the contact mailbox and available logs. Use the Contact page to ask. Public records held by the Norwich City Clerk, Connecticut agencies, courts, or other custodians remain outside our control; direct a correction or removal request to the office that holds the record.
Policy Changes
When this policy changes, the revised text will appear here. Continued use after the update indicates acceptance of the new version.